Achieve flawless order-level reconciliation for all shipped orders with 100% accuracy. Obtain a comprehensive view of marketplace commissions, logistics fees, and other charges for each order. Capture the final status, indicating whether the order is delivered or returned, and whether it is paid or unpaid, ensuring a thorough and detailed overview.
Detect overcharges at the order level effortlessly. Gain insights into leakages in shipping charges, commissions, and other fees. Establish rules based on marketplace rate cards to pinpoint exact overcharges, covering commission, logistics fees, and charges on returned orders.
Efficiently reconcile returns, monitoring their status as delivered, in transit, or lost. A substantial sum is often lost due to returns either getting lost in transit or falsely marked as delivered by the marketplace. Identify and control each instance of such occurrences to curb losses effectively.
Recover almost 2% of GMV across Lost Returns, Warehouse Inventory, and Overcharged Orders through our comprehensive end-to-end claim management. Our process involves detection, escalation, and persistent follow-up with marketplaces until funds are successfully recovered.