Privacy Policy

At Ecombooks, accessible from https://www.ecombooks.co.in, the privacy and protection of your data is one of our highest priorities. This Privacy Policy outlines the types of data we collect, how we use it, and—critically—how we handle, store, and delete that data in strict compliance with Amazon’s Data Protection Policies and relevant data privacy regulations.

If you have any questions about this policy, please contact us at shubham@ecombooks.co.in.

1. Information We Collect

We collect limited technical and transactional data strictly necessary to deliver Amazon-related services. This may include:

• Amazon Seller ID, Marketplace ID, and authorization tokens (via SP-API)
• Amazon order, product, inventory, and return information
• Non-personal data such as IP address, browser type, timestamps, and site usage via analytics tools

We do not collect personal identifiable information (PII) such as seller email addresses, phone numbers, or physical addresses.

2. How We Use Your Information

The data collected is used exclusively to:

• Process and reconcile Amazon orders
• Provide insights and reporting tools for seller accounts
• Ensure platform functionality, security, and compliance
• Deliver support and system notifications related to your account activity

We do not sell, rent, or share your data with any unauthorized third parties

3. Data Retention and Deletion Policy (Amazon Compliance)

To ensure full compliance with Amazon’s Data Protection Policy, we have implemented a secure data retention and deletion framework:

• Retention Duration:: Amazon-derived data is retained for no more than 30 days after the associated order is fulfilled, or after SP-API authorization is revoked.
Secure Deletion Process: Once the retention period ends, all Amazon-related data is.
• Deleted from live databases
• Removed from backups and cloud storage within 90 days
• Sanitized using industry-standard deletion methods
• Manual Deletion Requests: You may request early data deletion at any time by emailing shubham@ecombooks.co.in. Such requests are fulfilled within 30 days.
• Audit and Logging: All deletion actions are logged, and periodic audits are conducted to ensure compliance.
• Restricted Access: Only authorized personnel have access to data for operational purposes. All access is logged and reviewed regularly.

4. Cookies and Tracking Technologies

We use cookies to improve user experience and understand how visitors interact with our site. These can be disabled via your browser settings.

5. Third-Party Services

This Privacy Policy does not apply to third-party services (e.g., payment gateways, shipping APIs) linked to our platform. Please refer to their privacy policies for details on their data handling practices.

6. Children’s Privacy

We do not knowingly collect any information from individuals under the age of 13. If we learn that a child has submitted data, we will delete it promptly.

7. Policy Scope

This policy applies only to data collected through our website and services, and not to offline or third-party interactions.

8. Consent

By using our website and services, you agree to this Privacy Policy and the conditions outlined herein.

8. Contact Us

For questions, deletion requests, or more information, please contact:

• Email: shubham@ecombooks.co.in
• Website: https://www.ecombooks.co.in