Privacy Policy

At Ecombooks, accessible from https://www.ecombooks.co.in, one of our top priorities is the privacy and protection of our visitors' data. This Privacy Policy document outlines the types of information collected and recorded by Ecombooks, how we use it, and how we ensure compliance with applicable data protection standards, including Amazon’s Data Protection Policies.

If you have questions or need more information about our Privacy Policy, feel free to contact us at shubham@ecombooks.co.in.

1. Information We Collect

We collect and process limited Personally Identifiable Information (PII) such as name, phone number, email address, and address primarily for fulfilling orders and providing customer support. We also collect non-identifiable information like IP address, browser type, ISP, timestamps, referring/exit pages, and click activity through log files and analytics tools.

2. How We Use Your Information

We use the collected data to:

• Fulfill and manage orders
• Provide customer service and respond to inquiries
• Improve our website functionality and user experience
• Send updates, newsletters, or promotional materials (with your consent)

3. Data Retention and Deletion Policy

We are committed to minimizing data retention and follow a strict data deletion policy for sensitive data collected through Amazon transactions:

• Retention Period: Personal data from Amazon orders is retained for no longer than 30 days after the delivery of the order.
Deletion Process: The data is securely deleted from our internal databases, cloud storage, and backup systems by authorized personnel following a scheduled process.
• Tracking & Audit: All deletion activities are logged and reviewed regularly to ensure compliance with Amazon’s Data Protection policies.
• Access Control: Only designated team members have access to this data and perform deletions under secure conditions.

This policy ensures that customer data is not held longer than necessary and is securely purged in line with industry and partner standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and track site usage. You may choose to disable cookies through your browser settings.

5. Third-Party Privacy Policies

Our Privacy Policy does not apply to third-party advertisers or services. We encourage you to consult their respective privacy policies for detailed information on their data handling practices.

6. Children’s Privacy

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided such information, please contact us immediately so we can remove it.

7. Online Privacy Policy Only

This Privacy Policy applies only to information collected through our website and not to offline or other channels

8. Consent

By using our website, you consent to our Privacy Policy and agree to its terms. You also consent to receive communications related to your transactions, updates, and service-related notifications.

If you require further details about our data handling or deletion processes, you may contact us at shubham@ecombooks.co.in.